These policies apply to other libraries wanting to request materials from the Cal State San Marcos collection.

• Who can request from Cal State San Marcos
• Submitting requests
• Charges
• Methods of shipment & fax policy
• Loan periods & restrictions
• Lost & damaged material
• Suspension of services
• Copyright law compliance

Who can request from Cal State San Marcos

Interlibrary Loan service is available to any public, academic or corporate library through their established library liaison staff.

Interlibrary Loan requests will not be accepted directly from individual requesters.

The requesting library accepts full responsibility for any charges, losses, or damage which may occur as a result of the transaction, including the loss of material during shipment to or from the requesting library.

Submitting requests

Requests from libraries may be sent via OCLC, Mail, Email, Fax or Ariel transmission.

Requests will not be accepted over the telephone.

Non-OCLC requests must comply with the Interlibrary Loan Code for the United States and be submitted on the standard American Library Association (ALA) Interlibrary Loan request form, both of which are located on the ALA website: Interlibrary Loan Code for the United States.

Direct-to-Patron Loans

Direct Interlibrary Loans to patrons from other libraries must be arranged in advance by authorized staff from the requesting library.

The requesting library must send request forms in advance, either online through OCLC or on an authorized ALA Interlibrary Loan form -- one request for each item.

The material will be pulled from the stacks and processed for pick-up by the patron within 48 hours.

Charges

Cal State San Marcos is part of the CSU Interlibrary Borrowing System (ILBS), a member of Library of California, and OCLC’s Libraries Very Interested in Sharing (LVIS). We have established and welcome reciprocal agreements with libraries from around the world.

We participate in OCLC’s Internal Fee Management (IFM) billing program and provide service at a reduced rate for other participating libraries.

To better serve our International customers, we also participate in the IFLA Voucher Scheme payment program.

Charges are as follows:

	Loans
	Reciprocal/FREE Libraries:	No Charge
	Charging Libraries participating in IFM	$10.00 IFM
	Charging Libraries non-IFM participants	$12.00
	Charging International IFLA participants	1 1/2 IFLA Vouchers
	Photocopies – Up to 50 pages
	Reciprocal/FREE Libraries:	No Charge
	Charging Libraries participating in IFM	$10.00 IFM
	Charging Libraries non-IFM participants	$12.00
	Charging International IFLA participants	1 Voucher
	Photocopies – 50 pages or more
	Reciprocal Libraries participating in IFM	$10.00 IFM
	Reciprocal Libraries non-IFM participants	$12.00
	Charging Libraries participating in IFM	$17.00 IFM
	Charging Libraries non-IFM participants	$20.00
	Charging International IFLA participants	1 1/2 IFLA Vouchers

Invoice payment is accepted through check or money order only. Payments must be made payable to: “CSU San Marcos Library.” No credit cards are accepted.

Methods of shipment & fax policy

Loans are shipped to other CSU and some UC campus libraries via the TRICOR courier service. Materials going to out-of-state libraries with street addresses are shipped via UPS. Library Mail via U.S. Mail is used to ship materials going to out-of-state P.O. boxes and/or in-state libraries. Other methods of shipment such as 1st Class, Priority Mail, or Federal Express may also be used for certain materials to insure a safe and timely delivery.

Photocopies will be shipped via 1st Class U. S. Mail, Ariel, or Fax.

Some photocopies may not be sent via Fax or Ariel transmission:

• Documents over 25 pages
• Documents with graphics, maps, or charts
• Documents copied from microforms

Loan periods & restrictions

Most print materials loaned through Interlibrary Loan are assigned a 4 WEEK loan period. Due dates are always noted on the lending strap and the attached paperwork.

Cal State San Marcos Library reserves the right to limit access to its collections and to impose conditions on loaned materials in order to preserve the collection and maintain accessibility for our researchers. Some of these restrictions include:

Renewals
All Cal State San Marcos materials loaned via Interlibrary Loan are Non-Renewable.

Recalls
Should any material which is loaned out through Interlibrary Loan be needed by a Cal State San Marcos researcher, we reserve the right to shorten the due date and recall the material. Recalled material must be returned immediately.

Non-Circulating Materials

• Reference Materials
• Bound and Unbound Periodicals
• Newspapers (Print or Microfilmed)
• ERIC documents on Microfiche
• Government Document (Print or Microfiche)
• High-Use Media materials
• Reserve Materials
• Non-Circulating books in the Barahona Center for the Study of Books in Spanish for Children & Adolescents

Short-term Loan Periods
All non-print media including CD’s, DVD’s, and Videos are assigned a short-term loan period of 1 week use. Other items may be restricted to short-term use at the discretion of the Lending Supervisor.

Theses
Interlibrary Loan will loan Cal State San Marcos theses provided the library holds a circulating, non-archival copy. Interlibrary Loan will not make copies of entire theses.

Lost & damaged material

Any material which is loaned through Interlibrary Loan and is either lost or damaged as a result is the responsibility of the requesting library. If loaned material fails to return home or is returned with extensive damage, the requesting library will be billed a replacement cost and processing fee. The replacement cost for most lost / damaged material is typically $ 59.46* as shown in the breakdown below:

	Item Charge:	$ 44.46
	Processing Fee:	$ 15.00
	Total:	$ 59.46

*Replacement charges for materials valued over $100.00 will reflect the actual replacement cost plus a $15.00 processing fee.

Suspension of services

All Interlibrary Loan privileges will be suspended for any library with any of the following:

• Repeated overdue items
• Repeated lost materials
• Unpaid invoices
  

Copyright law compliance

Supplying Materials to Other Libraries

Interlibrary Loan will refuse photocopy requests from other libraries which do not indicate copyright compliance (CCL or CCG).

Interlibrary Loan will refuse requests for photocopy which it considers to be in violation of copyright law.

Interlibrary Loan will provide a copy of the copyright notice from photocopied material or display the following warning with every photocopy provided: "Notice: This material may be protected by copyright law (Title 17 U.S. Code)."