Business: Operations Management

• Useful Subject Terms in the Library Catalog
• Recommended Readings
• Research Databases
• Print Journals
• Web sites

WebCT

Company lists / directories in Lexis/Nexis Academic  

Company lists in ReferenceUSA

Useful subject terms in the library catalog
Browse within these subjects for case studies or handbooks

• Benchmarking Management
• Business logistics
• Contracting Out  (outsourcing)
• Inventory Control
• Management Science
• Materials Management
• New Products
• Operations Research
• Production management
• Project Management
• Production scheduling
• Programming (Mathematics) -- Industrial applications
• Quality Control
• Statistical Decision
• Systems Engineering

Recommended Readings for introductions to the topic

Operations Management. (2005).  In N. S. Slack & M. Lewis, (Eds.), Blackwell Encyclopedia of Management.  
HD30.15 B455 2005 vol. 10 REFERENCE
Two to five page essays on OM includes definitions, processes, samples and charts. 

Encyclopedia of Optimization. (2001) ed. C.A. Floudas and P.M. Pardalos. 
QA402.5 .E45 2001 vol. 1--3. REFERENCE
Provides in-depth articles with formulas and analysis for optimization problems.  Selected contents:  Minimum Cost Flow Problem, Multicommodity Flow Problems, Inventory Management in Supply Chains

Encyclopedia of Operations Research and Management Science. (2001) ed. Saul I Gass and Carl M. Harris.
T57.6 .E53 2001 REFERENCE (earlier ed. in stacks)  Recommended for OM 302
Good place to start. Signed articles with references to additional sources on all aspects of OR and MS. You will find short articles, with table, formulas, and graphs. Selected topics: Planning and design phases for automation, bidding models for auction designers, inventory modeling, manufacturing, queuing theory, retailing including analysis of movement of customers, supply chain management.

Global Cases in Benchmarking : Best Practices from Organizations Around the World (1998) ed. Robert C. Camp.
HD62.15.G558 1998. 
 Divided by industry sectors--Manufacturing, Service, Nonprofit, Government and Education you will find many examples of benchmarking. The organization of each chapter discusses planning, processes often containing flowcharts and formulas used, recommendations, and lessons learned.

Handbook of Metrics for Research in Operations Management: Multi-item Measurement Scales and Objective Items (2008).  by Aleda V.Roth, Roger G. Schroeder, Xiaowen Huang, M. Murat Kristal. Sage Pub. Recommended for OM 302 (advanced)
HD30.215 .H356 2008 REFERENCE
The authors have collected multi-item measurement scales and single-item objective measures for all areas of operations management into one handbook for quick reference. 

Handbook of Quantitative Supply Chain Analysis: Modeling in the E-Business Era (2004).  David Simchi-Levi, S. David Wu, Zuo-Jun (Max) Shen. Kluwer.  HD38.5 .H355 2004.

Operations Research and Management Science Handbook (2008) ed. A. Ravi Ravindran. CRC Press
T57.6 O0446 2008 Recommended for OM 302
Detailed chapters on every aspect of OM, signed chapters include introduction to the topic, multiple models for specific business problem. Chapters on linear nonlinear and integer programming, network optimization, decision making and decision analysis, dynamic programming, stochastic processes, queueing theory, inventory control, complexity and large-scale networks, simulation, metaheuristics, robust optimization.  Chapters on selected industries: Airlines, finance, production systems, supply chain management, water resources.

Operations Research Calculations Handbook (2001). Dennis Blumenfeld. CRC Press.  T57.6 B57 2001 Recommended for OM 302

Research Databases

All Business Databases

ABI Inform Global (Proquest)
Good for case studies:  View a sample search
Includes:   Industrial Distribution, Management science (before 1999 only, latest years at HD28 .I453), Modern Materials Handling, Production & Inventory Management Journal

Blackwell Synergy
Decision Sciences (Decision Sciences Institute)
Journal of Supply Chain Management

Factiva Search Industry / E-commerce; Subject / Internet-Online Services. Includes: Electronic Commerce News

Science Direct Includes:
Journal of purchasing and supply management
Journal of operations management
Omega: international journal of management science

SIAM review   Society for Industrial and Applied Mathematics review

Wiley InterScience Includes:
Journal of multi-criteria decision analysis,
Journal of organizational excellence,
Journal of product innovation management
Knowledge and process management
 

 Journals / Periodicals

• Decision Sciences Latest years at HD30.23 D4
• Interfaces ABI Inform Global and HD28. I45
• Management science ABI Inform Global (latest year HD28 .I453)
• Omega: international journal of management science HD28 .O5

Web sites

ASQ (American Society for Quality) A professional organization dedicated to quality improvement in all sectors of the economy including education and government. Resources on process improvement, total quality management, and benchmarking. http://www.asq.org/index.html Quality Topics A great place to start a search for quality topics such as benchmarking, Six Sigma, Statistical Quality Control, and quality topics in various industries--health, service, education, food etc. These are bibliographies with recommendations for articles, books and websites and other databases.

Scienceofbetter.org /  Informs.org
Best practices and basics of Operations Research, includes selected articles and case studies from Informs Journal.

TOMI (Twiggs Operations Management Index)

INFORMS OR/MS Resource Collection The Institute for Operations Research and Management Science resources web site. They have categories for company examples of OR and MS, a journal list, newsgroups, and additional resources, and job information. http://www.informs.org/Resources/