Sales Management
Researching CRMs
Library books and videos about Customer Relationship Management
Read 11 online books from the library. Samples:
Williams, D. (2014). Connected CRM: Implementing a big-data-driven, customer-centric business strategy.
Siboni, R. (2014). Organizing your business around the customer. Video
Safari Books Fully online tech books for business and technology
Research CRM Companies
FACTIVA will have company and business environment articles.
1. Use the Company drop down to profiles and competitors
2. Search News Company and earnings
Look also at the industry tab on this guide.
Sales and Marketing Management Magazine